Certified Pharmacy Technician (CPhT) – Hospital Outpatient Pharmacy

• Deliver warm, compassionate customer service during every interaction.
  
  
• Conduct Meds2Beds rounding with hospital nursing units to support safe transitions from hospital to home.
  
  
• Coordinate with nurses and care managers to obtain and complete discharge medication orders.
  
  
• Contact existing patients regarding prescription refills, medication adherence, and updated prescriber information.
  
  
• Communicate with physician offices to understand patient needs and explain Commonshare’s pharmacy services.
  
  
• Assist patients with curbside pickup, Meds2Beds delivery, and home-delivery services.
  
  
• Process pharmacy, gift shop, and retail transactions accurately.
  
  
• Assist hospital visitors with gift shop merchandise and other retail needs.
  
  

• Complete patient intake, eligibility, and demographic verification.
  
  
• Accurately enter prescriptions and patient information into the Pioneer pharmacy management system.
  
  
• Maintain complete patient profiles, including allergies, insurance information, third-party billing details, and clinical notes.
  
  
• Enter and verify required customer information for controlled-substance transactions using Pioneer or required logbooks.
  
  
• Prepare, fill, label, and package prescriptions under pharmacist supervision.
  
  
• Ensure prescription labels contain the correct medication directions, or SIG.
  
  
• Review prescription information while filling to confirm the correct medication, strength, dosage form, quantity, and patient.
  
  
• Resolve common insurance claim rejections independently and escalate concerns when appropriate.
  
  
• Prioritize prescriptions based on patient needs and communicate urgent requests to the pharmacist on duty.
  
  
• Process prescriptions in accordance with federal and Virginia pharmacy laws and regulations.
  
  
• Assist with vaccination services within the technician’s training, certification, and authorized scope of practice.
  
  

• Receive, organize, count, and maintain prescription and retail inventory.
  
  
• Perform medication cycle counts and investigate inventory discrepancies.
  
  
• Identify products requiring reorder and communicate purchasing needs.
  
  
• Select the correct medication and package size for each prescription.
  
  
• Maintain clean, safe, and orderly pharmacy workstations, shelving, and retail areas.
  
  
• Package, label, and ship prescriptions for home delivery.
  
  
• Assist with local medication delivery, curbside service, and Meds2Beds activities as assigned.
  
  

• Regularly update the pharmacist and team members regarding workload and prescription status.
  
  
• Coordinate meal periods and work breaks with the pharmacist on duty.
  
  
• Communicate outstanding work and patient needs during shift transitions.
  
  
• Use professional telephone etiquette with patients, healthcare providers, hospital staff, and coworkers.
  
  
• Participate actively in staff meetings, pharmacy discussions, and training.
  
  
• Recommend practical improvements to pharmacy procedures, workflow, and patient service.
  
  
• Adapt effectively in a growing, mission-oriented pharmacy environment.
  
  

• High school diploma or equivalent.
  
  
• Active Virginia Pharmacy Technician registration in good standing.
  
  
• Certified Pharmacy Technician credential; PTCB certification preferred.
  
  
• Previous community, retail, outpatient, or specialty pharmacy experience.
  
  
• Pharmacy technician immunization administration certificate.
  
  
• Current CPR/BLS certification.
  
  
• Valid driver’s license, reliable transportation, and acceptable driving record.
  
  
• Ability to successfully complete required criminal background checks, including a Virginia State Police background check.
  
  
• Ability to work approximately 30 hours per week, including every Tuesday and Thursday.
  
  
• Strong attention to detail, reliability, communication skills, and commitment to patient confidentiality.
  
  

• Hospital or health-system pharmacy experience.
  
  
• Experience with PioneerRx or another pharmacy management system.
  
  
• Experience with Meds2Beds, discharge prescriptions, prescription delivery, insurance billing, inventory management, or vaccination services.
  
  
• Familiarity with controlled-substance documentation requirements.
  
  

• Competitive compensation.
  
  
• Approximately 30 hours per week with a flexible schedule.
  
  
• Employee pharmacy and retail discount.
  
  
• Supportive, collaborative working environment.
  
  
• Direct interaction with hospital care teams and community healthcare providers.
  
  
• Meaningful work improving medication access and helping patients transition safely home.
  
  
• Opportunity to contribute ideas and grow with a mission-driven nonprofit pharmacy.